Buster, a four-year-old Labrador Retriever
LV= Reviews
LV= offers a 10% discount when you buy online and free 24/7 access to online vets. They pay 96% of claims.
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Sentiment Score: 3.3/10
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2769 reviews found on websites such as TrustPilot
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Their £10k Lifetime policy is rated 5 Star by Defaqto
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24/7 free access to video consultations with FirstVet
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10% discount when you buy a policy online
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5% multi-pet discount
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Payments can be made directly to your vet
Price Band
£
£
£
£
£
Good for
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 27 Oct 2021
Money Best Spent Somewhere Else Other Than Lv
After more than 20 years with this company we have been treated so poorly. Our claim was declined as it was deemed to be a bilateral injury even though it was a separate leg and 4 years later. We hav…
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Recieved a response within 1-2 days after their claim was submitted
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Claim wasn't successful
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Renewals
experience on 29 Jul 2020
Easy To Deal With But Expensive
Initially good value but has got more and more expensive and is now not a good value option. Always easy to deal with though.
Reply by Compare by Review
Sorry to hear that prices have risen, Katherine. However, we can't stress enough how important it is to consider the level of cover you're receiving above the cost of the policy.
Quotes our team received
Details
Dog quote
£20.07
Per Month
Maximum vet fees
£2.5
Per Condition
Excess
£0
Dog | Cat
Details
Tinks, a three-year-old Bengal
Cat quote
£10.91
Per Month
Maximum vet fees
£2.5
Per Condition
Excess
£0
Dog | Cat
Frequently asked Questions
LV= offer two pet insurance policies; Time-Limited and Lifetime. Their Time-Limited policy covers an illness or condition for a maximum of 12 months from the date of the first treatment up to the limit you choose. This type of cover is most suited to short-term illnesses and injuries. Their Lifetime policy covers your pet for illnesses or conditions that occur during the policy year, up until the policy limit you choose. The policy limit is then refreshed and applied again when you renew your policy, so you have peace of mind that your pet is always covered, provided you remain insured with LV=.
Yes. If you insure more than one pet with them, you'll get a 5% discount.
No. LV= will continue to insure your pets no matter their age. However, their ‘death from illness’ cover will stop when your cat reaches 11 years old and your dog reaches 9 years old.
Time Limited Pet Insurance Guides
Check out our insurance guides for more information
