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Nova Direct Reviews

Nova Direct offer a number of cover options and you can Insurance upto 5 bicycle on the same policy.

Previous
Provider
7.8 /10
Based on 4955 reviews
#13 of 13 bicycle insurers
  • Sentiment Score: 0.5/10
  • 4955 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

Consumer Behavior Graphic
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Filter by:
  • All (2),
  • Claims (1),
  • Service (1),
  • Sales (0),
  • Renewal (0)
Deborah
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 21 Jun 2022

Breaching Code Of Conduct

"Complaints" department response to a valid enquiry was unnecessarily rude. This led us to research more, finding past and current breaches of the financial code of conduct that the company and just …
  • Recieved a response the same day their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Mark Winter
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 9 Jan 2022

Cannot Contact By Phone

I have contacted them twice for help, once refused. The first time it took 45 minutes to get through. The second my Mother tried to contact during a breakdown, but phone went dead after 30 minutes. L…
  • Recieved a response over 5 days after their claim was submitted
  • Claim was success and paid out
  • Was neither happy or unhappy with their experience when they spoke to someone
Bike Girl Icon

Quotes our team received

Bicycle Price Image One

Details

Bicycle insurance only based on a £750 road bike.

Bicycle only

£46.99
Per Year

Personal accident cover

£25k

Public liability cover

N/A
Bicycle Price Image Two

Details

Bicycle and cyclist insurance based on a £750 road bike.

Bicycle & cyclist

£50.98
Per Year

Personal accident cover

£25k

Public liability cover

N/A